POPIA Notification

Privacy Policy

Last updated: 2 August 2026

Dr Scribble™ is operated by SUMMITWEBCRAFT (Pty) Ltd. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

What we process

  • Clinician details: name, title, HPCSA number, practice information
  • Patient name and WhatsApp number (where provided)
  • Consultation transcripts and AI-generated clinical notes

Audio and transcription

No audio is ever stored. Audio is sent to a third-party transcription service for real-time transcription and discarded immediately. We do not retain, archive, or replay any recording.

Data storage

Clinical records are stored on encrypted EU servers. All data is encrypted in transit (TLS) and at rest (AES-256). Cross-border transfer is permitted under POPIA where the recipient country provides adequate protection.

Your rights

You have the right to access, correct, or request deletion of your personal information at any time. Patients should contact their treating clinician in the first instance. Clinicians, whose own details we also process, may contact the Information Officer directly using the details below.

Our role

SUMMITWEBCRAFT acts as Operator under POPIA. Your clinician is the Responsible Party for your patient data. We process data only on their documented instructions.

Contact

Information Officer: Irvan Clinton Clive Damon

IO Registration No: 2026-004258

Registered: 20 March 2026

Email: irvan@drscribble.life

Complaints may be lodged with the Information Regulator at inforegulator.org.za